Medical Device Field Service Specialist

3 hours ago


Richmond, Virginia, United States EHR Encore Health Resource Full time
Join Our Team as a Field Service Agent for a Leading Medical Device Manufacturer

We are seeking a highly skilled and experienced Field Service Agent to join our team at a leading medical device manufacturer. As a Field Service Agent, you will be responsible for providing technical support and maintenance for medical devices in a hospital setting.

Key Responsibilities:

  • Assist field service staff with organizing, testing, and updating medical devices
  • Manually move and carry medical equipment and un-box medical devices from shipping or storage containers
  • Set-up and organization of equipment and workstations
  • Conduct routine checks and records data from product tests after installation and configuration
  • Assignment-based schedule working per diem
  • Travel nationally to support customer needs
  • Provide ongoing communication and customer support to on-site hospital staff
  • Provide on-the-job training (OTJ) for new hires

Requirements:

  • Minimum of 1-2 years of technical experience in a hospital setting preferred
  • An active and unrestricted driver license and a personal vehicle for local work-related assignments are required
  • Must be comfortable with basic software programs and Microsoft operating system
  • Ability to assemble and disassemble equipment and devices required
  • Ability to sit and stand for long periods of time and lift up to 50 pounds required
  • Ability to work an assignment-based schedule with 40+ hours commitment per week when on assignment required
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status

Preferred Experience:

  • Hardware - Replacing Bezels, key pads, buttons, batteries, etc.
  • Software - Calibrations, networking, software updates, etc.
  • Set-up and organize the equipment and workstations
  • Conduct routine checks and records data from product tests after installation and configuration

We offer a competitive hourly rate of $20-$22 per hour, with opportunities for incentive plans, bonuses, and other forms of compensation. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

We are an equal opportunity employer and welcome applications from diverse candidates. Learn more about our company and our commitment to diversity and inclusion at https://jobs.iqvia.com/eoe.

We require all employees to meet specific requirements regarding COVID-19 vaccination status. Learn more at https://jobs.iqvia.com/covid-19-vaccine-status.



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