Technical Support Specialist for Industrial Generators

3 days ago


Memphis, Tennessee, United States Imperial Industrial Supply Full time
About the Role

Imperial Industrial Supply is committed to delivering exceptional service to our customers, and we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert technical guidance and support to customers on the repair and maintenance of powered generator equipment.

Key Responsibilities
  • Provide timely and effective technical support to customers via various communication channels, including phone, email, chat, and text.
  • Develop and maintain in-depth knowledge of powered generator equipment, including troubleshooting techniques and repair procedures.
  • Work closely with customers to understand their specific needs and provide tailored solutions to meet those needs.
  • Collaborate with internal teams to ensure seamless delivery of services and resolve any technical issues that may arise.

The estimated salary for this role is $48,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.



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