Technical Support Specialist for Industrial Generators
3 days ago
Imperial Industrial Supply is committed to delivering exceptional service to our customers, and we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert technical guidance and support to customers on the repair and maintenance of powered generator equipment.
Key Responsibilities- Provide timely and effective technical support to customers via various communication channels, including phone, email, chat, and text.
- Develop and maintain in-depth knowledge of powered generator equipment, including troubleshooting techniques and repair procedures.
- Work closely with customers to understand their specific needs and provide tailored solutions to meet those needs.
- Collaborate with internal teams to ensure seamless delivery of services and resolve any technical issues that may arise.
The estimated salary for this role is $48,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.
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