Key Hourly Operations Supervisor

2 weeks ago


Columbia, South Carolina, United States Food People Restaurant Group Full time
Job Overview

Food People Restaurant Group is looking for a Key Hourly Operations Supervisor to oversee our operations.

We are in search of a committed Key Hourly Supervisor to lead our vibrant team. This position entails managing daily activities, ensuring adherence to company protocols and safety standards, while providing guidance and support to team members.

Key Responsibilities:

  • Manage and coordinate front-of-house operations, including host/hostess, servers, bartenders, and support personnel.
  • Deliver continuous training for front-of-house staff to maintain service consistency and compliance with company expectations.
  • Foster a welcoming and positive environment for guests and employees alike.
  • Effectively and professionally address customer complaints and conflicts.
  • Assist in onboarding and training new staff members.
  • Oversee the cleanliness and presentation of front-of-house areas, including dining spaces and restrooms.
  • Ensure adherence to health and safety standards, including food handling and alcohol service regulations.
  • Manage financial tasks, including cash handling, POS system reconciliation, and petty cash management.

Required Qualifications:

  • Proven experience in a supervisory or managerial capacity within the hospitality sector.
  • Strong customer service focus with a dedication to surpassing guest expectations.
  • Flexibility to work varied hours, including weekends and holidays.
  • Exceptional organizational and multitasking skills to thrive in a fast-paced environment.
  • Strong leadership and management abilities, with a talent for motivating and developing team members.

What We Provide:

  • A dynamic and energetic work environment
  • Competitive salary and benefits
  • Meal program available across various brands
  • Opportunities for career advancement


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