Business Office Lead

2 weeks ago

Dallas, Texas, United States USPI Full time
About the Role

We are seeking a highly skilled Business Office Float to join our team at Baylor Scott and White Surgicare at North Dallas. As a Business Office Float, you will be responsible for covering various aspects of the business office, including scheduling, insurance verification, financial counseling, patient calls, and chart building.

Key Responsibilities
  • Verify insurance prior to patient arrival, including "Add On"s and Direct Admits
  • Obtain pre-certification from insurance companies for procedures that require pre-certification
  • Request office notes from referring physicians if needed for authorization
  • Calculate and inform patients of amount due
  • Communicate with physician offices
  • Ensure all required forms are placed in designated areas of patient charts
  • Daily preparation of charts for next day's surgeries within required deadline
  • Preparation of medical consents for each chart prepared
  • Labeling necessary documents and adding physician orders
  • Out-bound collection calls to patients regarding their medical invoice/bill, answering questions and setting up payment/payment plans
Requirements
  • 1+ year of insurance verification experience required
  • Minimum 2-4 years of hospital or medical office experience required
  • Ability to communicate verbally and non-verbally in a professional way
  • Ability to use time wisely in preparing work area to meet high-paced demand
  • Extreme multi-tasker
  • Strong medical terminology
  • Must demonstrate excellent phone etiquette and exceptional customer service skills
About Us

Baylor Scott and White Surgicare at North Dallas is a proud joint venture with USPI, fostering a collaborative setting that encourages growth and innovation. Our facility boasts accreditation from The Joint Commission, reflecting our unwavering dedication to upholding rigorous quality standards. Additionally, physicians have an ownership or investment interest in our facility, demonstrating our commitment to partnership and collaboration.

We offer a supportive work environment that prioritizes both your professional growth and personal well-being. With no call responsibilities, weekends, and holidays off, you'll have the chance to nurture your career while also embracing a fulfilling personal life.

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