Fitness and Wellness Team Member

7 days ago


Eagan, Minnesota, United States Orangetheory - Franchise #0231 Full time
About Orangetheory Fitness

Orangetheory Fitness is a leading health and wellness company that is transforming the way people get fit. Our scientifically-proven workout builds strength, increases energy, surpasses workout plateaus, and shapes your body like nothing else.

Job Summary

We are seeking an exceptional individual to join our team as a Fitness Coach. As a Fitness Coach, you will be responsible for providing excellent customer service to members and guests, educating guests on our services and programs, leading studio preview tours, and conducting telephone inquiries and customer care calls.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to members and guests by helping them book workouts and addressing their concerns.
  • Program Education: Educate guests on our services and programs to help them achieve their best results.
  • Studio Tours: Lead studio preview tours with new guests and fitness program members to showcase our facilities and services.
  • Customer Care: Conduct telephone inquiries, follow-up calls, and customer care calls to ensure member satisfaction.
  • Community Outreach: Attend community events and outreach activities to build the Orangetheory brand and promote our services.
  • Performance Goals: Take a proactive approach to achieving daily, weekly, and monthly sales and performance goals.
  • Studio Maintenance: Maintain a professional and impeccably clean studio for guests and team members.
Requirements
  • Passion for Health and Fitness: A genuine passion for health and fitness is essential for this role.
  • Excellent Communication Skills: Sincere communication, a team player, and someone who cares about others is a must.
  • Growth-Minded: A growth-minded individual who is open to learning and adapting to new situations.
  • Attention to Detail: Attention to detail and the ability to follow proven systems and policies.
  • Flexible Schedule: A flexible schedule with the ability to work weekends and holidays as needed.
  • Reliable Transportation: Reliable transportation, preferably a personal vehicle.
  • Certifications: Personal Trainer Certification or Group Fitness Certification is required.
About Us

Orangetheory Fitness is an industry-leading brand that is dedicated to helping people achieve their fitness goals. We are a young, growing, and health-conscious company that values our team members and provides opportunities for growth and development.



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