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Sales Team Lead

2 months ago


Eagan, Minnesota, United States Delta Galil USA Inc Full time
Job Summary

We are seeking a highly skilled Sales Team Lead to join our team at Delta Galil USA Inc. as a Sales Supervisor. The successful candidate will be responsible for assisting the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards.

Key Responsibilities:
  • Contribute to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
  • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
  • Responsible for setting the example for customer engagement that exceeds industry standards.
  • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
  • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity.
  • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures.
  • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
  • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
  • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development.
  • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
  • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
Requirements:
  • Strong leadership ability.
  • Strong time management skills.
  • Able to meet performance expectations.
  • Effective verbal and written communication skills.
  • Strong organizational skills; ability to multitask and prioritize.
  • Strong problem solving and decision making skills.
  • Ability to accurately and efficiently operate cash register while following cash handling procedures.
  • High level of initiative/self-starter.
Education/Experience:
  • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.
Special Physical and/or Mental Requirements:
  • Repetitive hand motion while operating cash register or computer.
  • Regularly interacts with the public in an often crowded and noisy interactive store environment.
  • Standing required for entire work shift.
  • Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
  • Must work weekend and night shifts.
  • Climb ladders as needed.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Occasional travel, often with little advance notice may be required (including air and overnight travel)