Account Specialist

1 month ago

Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time
About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?


This position is responsible for retaining and on boarding new clients in the Large Groups market segment through service and administration excellence. It collaborates and supports the account manager, and other external collaborators, (Clients, Agents, Consultants and Brokers) to actively grow and retain existing business. This position achieves results by developing deep and broad relationships with clients, agents, brokers and consultants. For designated accounts this position provides proactive service directly as well as timely resolution of service issues by coordinating with account management and operational personnel. It works in conjunction with account managers to assure Coupe Health maintains and grows its market position and provides onsite client services as required.

A Day in the Life:Build deep relationships and serves as the primary contact point for day to day service delivery with assigned customers and collaborators (agents, clients, brokers and consultants) to increase and maintain our market share.Coordinate and conduct the engagement strategy by delivering member enrollment meetings, health fairs and wellness events for all health plan products to foster a positive image of Coupe Health, and assure member understanding of their benefits.Manage and facilitate the development, delivery and accuracy of customer communication materials using available systems, tools and resources (client viewer, summary plan descriptions, certificated of coverage, benefit books, business partner portal and communication builder).Build relationships internally to represent client and coordinate with other functions to implement, complete projects, coordinate fully insured renewals, update salesforce and address service needs.Resolve escalated service issues including interactions with internal Coupe Health and Select Account operations staff and others as needed.Manage the delivery of client reporting, including answering questions, providing analytical guidance.
Nice to Have:Bachelor's degree.Knowledge of Coupe Health and affiliates products is preferred.Required Skills and Experiences:3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.Possess and maintain a valid Resident Producer License in the lines of Life & Health/ Accident in good standing within 60 days of employment.Excellent analytical, problem identification and resolution skills as these pertain to benefit plans.Excellent written and verbal communication skills as well the ability to pay close attention to detail.Ability to speak in front of customer and members to educate, persuade and sell complex products, including formal presentations.Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities.Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team.Able to influence internal and external collaborators to achieve desired outcomes.Positive attitude and the ability to participate as part of a team to assure plan compliance and customer satisfaction.Demonstrated PC skills; including experience in Microsoft, Word, Excel, and PowerPoint.Overnight travel as required.Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

  • Accounts Payable Specialist

    2 months ago

    Eagan, Minnesota, United States Factory Motor Parts Co Full time

    JOB SUMMARY:Use your Accounts Payable experience to take on an exciting role working with Factory Motor Parts. This position requires strong multi-tasking, problem-solving, and communication skills. You will process full cycle Accounts Payable, including entering invoices, matching invoices/packing slips/purchase orders, reconciling statements, and resolving...

  • Cost Accounting Specialist

    19 hours ago

    Eagan, Minnesota, United States Interstate Companies Inc Full time

    Job OverviewInterstate Companies Inc is seeking a skilled Cost Accounting Specialist to become a vital part of our team. This position is based at our Corporate Headquarters and requires a strong background in manufacturing or cost accounting.In this prominent role, your expertise will influence various facets of our operations. You will collaborate with...

  • Hybrid Accounting Specialist

    5 days ago

    Eagan, Minnesota, United States Creative Financial Staffing Full time

    Staff AccountantCreative Financial Staffing is looking for a talented Accountant to become part of a thriving Finance team within a well-established global organization. This position offers a hybrid work model, allowing for both remote and in-office collaboration, and provides an opportunity to contribute significantly to the accounting function.Company...

  • Lead Indirect Tax Specialist

    6 days ago

    Eagan, Minnesota, United States Thomson Reuters Holdings Inc. Full time

    Senior Indirect Tax Specialist Role Overview:Are you interested in joining a dynamic and rapidly evolving sector? At Thomson Reuters, we leverage the expertise of over 26,000 professionals across more than 70 nations, offering everyone the opportunity to contribute and advance in a flexible work environment that values diversity and inclusion. As a Senior...

  • Senior Account Manager

    1 month ago

    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue CrossBlue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.How Is This Role Important to Our Work?This position is responsible for the retention...

  • Tire Service Specialist

    6 days ago

    Eagan, Minnesota, United States Discount Tire Full time

    Position OverviewThe Tire Service Specialist plays a crucial role in our operations and is an essential part of your career journey with Discount Tire. This position involves the repair, installation, and maintenance of tires for various vehicles, including cars, trucks, and commercial fleets.As a Full-Time Tire Service Specialist, your responsibilities will...

  • Tire Service Specialist

    4 hours ago

    Eagan, Minnesota, United States Discount Tire Full time

    Location: Eagan, MN 55122 Position Overview: The Tire Service Specialist plays a crucial role in our operations and is an essential part of your career journey with Discount Tire. This position involves the repair, installation, and maintenance of tires for various vehicles, including cars, trucks, and commercial fleets. At Discount Tire, we prioritize...

  • Digital Product Specialist

    3 weeks ago

    Eagan, Minnesota, United States Marvin Full time

    Digital Product Specialist - Brand WebsitesID DepartmentMarketingPosition TypeRegularLocationUS-MN-EaganJob OverviewAre you passionate about continuously improving users' web experience? Marvin is seeking a Digital Product Specialist to join our Digital Product and Engineering team. If you're a creative thinker who insists that the user experience can always...

  • Tire Service Specialist

    5 days ago

    Eagan, Minnesota, United States Discount Tire Full time

    Position OverviewThe Tire Service Specialist plays a crucial role in our operations and serves as the initial step in your career journey with Discount Tire. This position involves the repair, installation, and maintenance of tires for various vehicles, including cars, trucks, and commercial fleets. At Discount Tire, we are dedicated to fostering the growth...

  • Tire Service Specialist

    5 hours ago

    Eagan, Minnesota, United States Discount Tire Full time

    Position OverviewThe Tire Service Specialist plays a crucial role in our operations and is the initial step in your career journey with Discount Tire. This position involves the repair, installation, and maintenance of tires for various vehicles, including cars, trucks, and commercial fleets.Key ResponsibilitiesA Full-Time Tire Service Specialist at Discount...

  • Credit Specialist

    3 weeks ago

    Eagan, Minnesota, United States ECOLAB Full time

    Ecolab is seeking a Credit Specialistto provide service and support to corporate and non-corporate account customers for Ecolab's Shared Service based divisions with regard to past due invoice collection, pricing issues, order review, customer inquiries and other credit-related disputes.What's in it For You:The opportunity to take on some of the world's most...

  • Senior Brand Programs Specialist

    6 days ago

    Eagan, Minnesota, United States Thomson Reuters Holdings Inc. Full time

    About Thomson Reuters:Thomson Reuters is a premier provider of business information solutions.Our offerings encompass highly specialized, content-driven technological solutions tailored for legal, tax, accounting, and risk management professionals globally.We are currently navigating a transformative phase for both our organization and brand, making it an...

  • Tire Service Specialist

    5 days ago

    Eagan, Minnesota, United States Discount Tire Full time

    Location: 3575 Pilot Knob Rd, Eagan, MN 55122Position Overview:The Tire Service Specialist plays a crucial role in our operations and serves as the initial step in your career journey with Discount Tire. This position involves the repair, installation, and maintenance of tires for various vehicles, including cars, trucks, and commercial fleets. At Discount...

  • Systems Analysis Specialist

    6 days ago

    Eagan, Minnesota, United States C4 Technical Services Full time

    Systems Analysis Specialist RemoteKey Responsibilities: Assessing organizational workflows, predicting needs, identifying improvement opportunities, and formulating and executing solutions. Facilitating continuous evaluations of operational processes and crafting enhancement strategies. Keeping abreast of the latest advancements in processes and information...

  • Billing Specialist

    5 days ago

    Eagan, Minnesota, United States Minnesota Mental Health Clinics Full time

    Position Overview:The Revenue Cycle Coordinator is essential in facilitating effective financial management within Minnesota Mental Health Clinics (MMHC). This role encompasses supporting the integrated delivery of MMHC's behavioral health services, including outpatient therapy, intensive outpatient programs, targeted case management, and medication...

  • HR/Payroll Specialist

    1 month ago

    Eagan, Minnesota, United States Asset Marketing Services Full time

    Company OverviewAsset Marketing Services, LLC (AMS) is a leading direct-to-consumer collector platform, currently focusing on high-end collectibles and bullion. We offer a curated selection that ranges from ancient artifacts to vintage and modern pieces. With our concierge service, we place sought-after pieces directly into the hands of collectors. Our close...

  • Channel Development Specialist, Digital Marketing

    1 month ago

    Eagan, Minnesota, United States Thomson Reuters Full time

    OverviewThe FindLaw Channel Development Specialist is responsible for design, development, and implementation of continuing development programs for our go to market teams with priority centered around our sales and client executive teams. This includes our new hire onboarding program and recuring upskill pathways to increase digital legal marketing...

  • Nursing Home Billing Specialist

    3 months ago

    Eagan, Minnesota, United States Northwest Respiratory Services Full time

    Job DetailsJob Location 01 Eagan - Eagan, MNPosition Type Full Time Salary Range $ $20.00 HourlyJob Shift DayDescription Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. Working from our Eagan, MN office, we are currently in search of a Nursing Home Biller in our Eagan, Minnesota...

  • Medical Billing Specialist

    3 months ago

    Eagan, Minnesota, United States Vaco Full time

    Vaco Staffing is seeking Medical Billing Specialistsfor a direct hire, permanent position. This is a hybrid position (2-3 days in office per week).Job Responsibilities:Manages accounts receivableSubmit claims to appropriate payerPayment PostingReview denials and file appeals as neededVaco values a diverse workplace and strongly encourages women, people of...

  • Retail Services

    1 month ago

    Eagan, Minnesota, United States Minnwest Bank Full time

    Position Summary/Purpose:Minnwest is seeking an individual for a full-time Retail Services & Operations Specialist position at any of our Minnwest locations. Position is responsible for supporting retail services and operations for all branches within Minnwest. Position is accountable to ensure that all retail services and operations are delivered at the...