Service Coordinator

4 weeks ago

Seattle, Washington, United States Downtown Emergency Service Center Full time
About the Role

We are seeking a highly motivated and compassionate Service Coordinator to join our team at the Downtown Emergency Service Center (DESC). As a Service Coordinator, you will play a critical role in supporting our clients in achieving their highest potential for health and well-being.

Key Responsibilities
  • Maintain a safe and respectful environment for clients and staff.
  • Provide support and guidance to clients in managing their daily needs, with a focus on challenges related to severe and persistent mental illness and substance use disorders.
  • Collaborate with other staff and outside agencies to ensure clients receive comprehensive services and support.
  • Monitor and maintain the cleanliness and organization of the facility.
  • Assist with the preparation and serving of meals, as well as the cleanup of the dining area.
  • Recruit and supervise client volunteers for regular tasks.
  • Register clients and document services provided during shift hours, in accordance with established procedures.
  • Provide information and referrals to other services available in the community to clients in need.
Requirements
  • Basic understanding of homelessness and various characteristics of homeless adult populations.
  • Ability to communicate and work effectively with staff from various backgrounds and disciplines.
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across programs, and of consideration and respect for clients.
Preferred Qualifications
  • Experience with the challenges of mental illness and substance use.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Salary: $33.69 per hour

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