Marketing Support Specialist
7 days ago
The Austin Raab - State Farm Agent is seeking a highly organized and efficient specialist to support insurance agents in gaining and keeping customers. As a Marketing Service Assistant, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service.
Main Responsibilities:
- Establish strong customer relationships and follow up as needed.
- Provide excellent customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
- Utilize effective communication to efficiently meet customer needs while promoting business development.
- Manage Social Media Accounts, including Instagram and Google SEO.
Requirements:
- Dedicated to delivering exceptional customer service.
- Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing).
- Able to obtain Property and Casualty License.
- Able to obtain a Life/Health License.
- Able to achieve mutually agreed-upon marketing goals.
- Interested in marketing products and services based on customer needs.
Compensation: Salary plus commission/bonus: $60,000 - $80,000 per year, paid time off (vacation and personal/sick days), health benefits, profit sharing, and growth potential/opportunity for advancement within the office.
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