Market Support Specialist
3 weeks ago
Are you a detail-oriented and empathetic individual looking for a challenging role? We are seeking a Market Support Specialist to join our team at Market Value Inc.
About Our Company:
We take pride in our innovative solutions and dedicated service. As a leader in our industry, we are committed to delivering exceptional service to our valued customers. Our dynamic and customer-focused team is passionate about making a significant impact.
Job Responsibilities:
The successful candidate will work closely with other team members and departments to ensure seamless customer service operations. Key responsibilities include responding to customer inquiries, resolving complaints, maintaining product knowledge, assisting with order processing, keeping accurate records, collecting feedback, and collaborating with the team. To excel in this role, you should have excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude.
Requirements:
A high school diploma or equivalent is required, with additional education or certification in customer service being a plus. Previous experience in a customer service role is preferred, as well as experience in our industry. You should be proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office).
Estimated Salary: $50,000 - $65,000 per year based on market value and location.
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