Cafe Service Associate
5 days ago
We are seeking a highly motivated and customer-focused Cafe Service Associate to join our team at The Common Market.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers, ensuring a positive and welcoming experience.
- Build and maintain customer satisfaction by offering high-quality products and services.
- Prepare and serve a variety of beverages, including smoothies, gourmet coffee, and fresh juice drinks.
- Assist with food preparation, including slicing deli meats and preparing deli sandwiches.
- Maintain knowledge of products, sales, and promotions to effectively engage with customers.
- Process transactions efficiently using the POS system, ensuring accuracy and attention to detail.
- Prepare high-quality foods on demand, following established recipes and maintaining the highest standards of quality.
- Ensure inventory is stored, stocked, and rotated according to standard procedures.
- Handle products in a safe, sanitary, and conscientious manner.
- Remove trash, compost, and recyclables promptly.
- Perform opening and closing tasks, including cleaning and sanitizing equipment, surfaces, and floors.
- Complete shrink log as needed.
- Ensure displays, signage, and tags are accurate.
- Install new product displays as needed.
- Participate in maintaining cleanliness and order.
- Adhere to Health Department regulations and department sanitation and safety procedures.
- Adhere to all workplace safety and security policies.
- Participate in meetings and trainings.
Requirements:
- High School Diploma or equivalent education or experience.
- A minimum of one (1) year's experience in a retail or food service environment.
- A minimum of one (1) year's experience and familiarity with natural foods and products.
- Supports the co-op's core values and aligns with the Co-op Code of Conduct.
- Ability to accurately measure ingredients or calculate change.
- Adapts readily based on evolving co-op needs or in response to feedback.
- Maintains composure in highly stressful or adverse situations.
- Familiarity with POS systems preferred.
Environmental and Physical Demands:
- Flexibility to work any shift, including mornings, middays, evenings, weekends.
- Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
- Ability to work in varying temperatures.
- Ability to stand for long periods at a time.
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