Dermatology Clinic Operations Manager

1 month ago


Ames, Iowa, United States US Derm Support Roles Full time
Job Summary

The Clinic Team Lead provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.

Key Responsibilities

Maximizes clinic and team efficiency, productivity, and teamwork
Manages clinic operations, including budget and staffing
Assists with employee recruitment, selection, and hiring
Assists with managing staff performance and provides regular updates to the Regional Clinic Manager
Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
Responsible for attaining prior authorizations and maintaining a system to track from start to finish
Provides and supervises new employee orientation
Acts as a role model and subject matter expert for policies and procedures set in place by management

Requirements

Minimum post-high school education in a medical support field, such as Medical Assistant, CMA, RMA, or LPN
Current certification/licensure and maintenance of certification/licensure throughout employment
Two years of previous experience in Dermatology/Mohs surgery preferred
Must be able to travel as needed
Must demonstrate leadership experience
Proficiency with computers, including Microsoft Office
Ability to work effectively and cooperatively with staff, clients, and visitors
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
Ability to maintain confidentiality of information

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