Medical Office Receptionist
4 weeks ago
McFarland Clinic is seeking a highly skilled Receptionist to join its Ames office. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and visitors.
Key Responsibilities:
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors.
- Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
- Manage patient schedules, appointments, and waitlists, ensuring seamless communication and coordination with our clinical teams.
- Process patient payments, handle billing and insurance inquiries, and maintain accurate records.
- Collaborate with our clinical teams to ensure smooth communication and coordination of patient care.
Requirements:
- High School Diploma or equivalent required; experience in a medical office setting preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Basic computer skills and proficiency in electronic medical records systems.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer:
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and paid time off. We are committed to providing a supportive and inclusive work environment that fosters growth and development for our employees.
McFarland Clinic is a leading provider of healthcare services in central Iowa, with a reputation for delivering high-quality patient care and exceptional service. We are proud to be a part of our community and are committed to making a positive impact on the lives of our patients and families.
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