Medical Office Receptionist

4 weeks ago


Ames, Iowa, United States McFarland Clinic, P.C. Full time
Job Overview

McFarland Clinic is seeking a highly skilled Receptionist to join its Ames office. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and visitors.

Key Responsibilities:

  • Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Manage patient schedules, appointments, and waitlists, ensuring seamless communication and coordination with our clinical teams.
  • Process patient payments, handle billing and insurance inquiries, and maintain accurate records.
  • Collaborate with our clinical teams to ensure smooth communication and coordination of patient care.

Requirements:

  • High School Diploma or equivalent required; experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic computer skills and proficiency in electronic medical records systems.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.

What We Offer:

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and paid time off. We are committed to providing a supportive and inclusive work environment that fosters growth and development for our employees.

McFarland Clinic is a leading provider of healthcare services in central Iowa, with a reputation for delivering high-quality patient care and exceptional service. We are proud to be a part of our community and are committed to making a positive impact on the lives of our patients and families.



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