Restaurant Operations Manager

1 week ago


Ames, Iowa, United States Wendy's Full time

Lead a High-Performing Restaurant Team

As a General Manager at Wendy's, you will be responsible for leading a high-performing restaurant team to deliver exceptional customer experiences and drive sales growth. You will be the leader of your restaurant, coaching and developing team members to achieve their full potential and ensuring the restaurant operates efficiently and effectively.

Key Responsibilities:

  • Maintain appropriate levels of staffing by recruiting, interviewing, selecting, and onboarding crew members, as well as maximizing crew member retention.
  • Ensure utilization of all company training programs to create an efficient, friendly staff.
  • Develop talent to promote and fill management positions internally.
  • Manage the performance of all restaurant staff.
  • Maximize restaurant profit by ensuring the team utilizes all systems for food, labor, and cash management.
  • Be a role model of excellent customer service.
  • Monitor and review customer feedback results with the team to improve the customer experience.
  • Maintain food safety and sanitation standards at all times.
  • Grow restaurant sales through exceptional operations and community involvement.
  • Review restaurant P&L and create plans for improvement.

What You Can Expect:

  • Flexible Schedules
  • Direct Deposit
  • Growth and Development
  • Free Meals
  • Employer Paid Health Benefits
  • On the Job Training
  • Advancement Opportunities
  • Paid Time Off
  • Shoe Credits
  • Annual Performance Appraisal for Wage Increases

What We Expect from You:

  • 1 year of restaurant management experience at the General Manager level
  • Must be able to pass criminal background check and drug screening
  • Ability to work 48-50 hours per week, minimally, including weekends and holidays
  • Ability to stand for long periods of time
  • Self-motivated and eager to work in a fast-paced environment
  • Ability to motivate and inspire others

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits, and career programs which may vary from company-owned locations.



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