Dermatology Clinic Operations Manager

4 weeks ago


Ames, Iowa, United States Forefront Dermatology Full time
Overview

The Clinic Team Lead at Forefront Dermatology provides daily on-site leadership and effective management of clinic operations. This role ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.

Responsibilities

• Maximizes clinic and team efficiency, productivity, and teamwork
• Manages clinic operations, including budget and staffing
• Assists with employee recruitment, selection, and hiring
• Assists with managing staff performance and provides regular updates to the Regional Clinic Manager
• Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
• Responsible for attaining prior authorizations and maintaining a system to track from start to finish
• Provides and supervises new employee orientation
• Acts as a role model and subject matter expert for policies and procedures set in place by management

Qualifications

• Minimum post-high school education in a medical support field, such as Medical Assistant, CMA, RMA, or LPN
• Current certification/licensure and maintenance of certification/licensure throughout employment
• Two years of previous experience in Dermatology/Mohs surgery preferred
• Must maintain CPR Certification
• Ability to travel as needed
• Demonstrated leadership experience
• Proficiency with computers, including Microsoft Office
• Ability to work effectively and cooperatively with staff, clients, and visitors
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
• Ability to maintain confidentiality of information

Benefits

• Access to health, dental, and vision insurance
• Health Savings Account with $500 matching contribution
• Eligible for PTO and Holiday pay
• Company-paid life insurance and long-term disability (full-time only)
• Access to voluntary short-term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more

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