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Customer Service Representative

2 months ago

Lakewood, California, United States VM Long Beach Full time
Customer Support Agent

VM Long Beach is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent. This is a full-time position that requires local travel and the ability to work independently.

Key Responsibilities:
  • Engage with prospective customers through community-based outreach events to promote our services and products.
  • Represent our clients in the community, maintaining a positive image and brand name.
  • Enroll eligible customers into service plans and explain all eligibility requirements, service options, and plans to customers.
  • Assist in the planning and execution of community-based enrollment campaigns to optimize campaign effectiveness.
  • Monitor and track daily sales and statistics, working closely with cross-functional teams to achieve goals.
  • Participate in continued training opportunities to enhance skills and knowledge.
Requirements:
  • High-school diploma or equivalent.
  • Prior experience in customer service, hospitality, retail, or a similar field is preferred.
  • Experience with giving presentations or public speaking is a plus.
  • Strong time management and organizational skills, with the ability to think independently and problem-solve as needed.
What to Expect:
  • A fun and collaborative team environment.
  • Individual mentoring and career development assistance from senior management.
  • Opportunities for advancement within the company.
  • A competitive salary and benefits package.