Customer Service and Phlebotomy Coordinator
1 day ago
Phlebotomy and Customer Service Coordinator
We are seeking a skilled and detail-oriented Phlebotomy and Customer Service Coordinator to join our team at BioLife Plasma Services in Springfield, MO.
About the Role
In this role, you will provide exceptional customer service, screen new and repeat donors, take and record vital signs and finger stick results, and use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation.
Responsibilities
- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
- Help identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures
- Work varied shifts, including evenings, weekends, and holidays
Requirements
- High school diploma or equivalent
- Ability to walk and/or stand for extended periods
- Willingness to work evenings, weekends, and holidays
- Ability to lift up to 32 pounds occasionally and 50 pounds rarely
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
Compensation and Benefits
- Starting hourly wage: $16.00 (U.S. based employees may be eligible for short-term incentives)
- Medical, dental, vision insurance, a 401(k) plan, and company match
- Short-term and long-term disability coverage, basic life insurance
- Tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits
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