Customer Service Liaison

3 weeks ago


Springfield, Illinois, United States Bug Zero Full time
About Us
Bug Zero has been a leading pest control service provider for over 34 years. Our mission is to protect homes and businesses through effective and reliable pest management. We pride ourselves on delivering exceptional customer care and building trust with our clients.

Job Responsibilities
Our Customer Service team plays a crucial role in fostering lasting relationships with our clients. They connect with customers, manage technician schedules, coordinate services, offer top-tier support, engage with potential clients, promote our services, solve problems, assist with accounts receivable, and handle administrative tasks to ensure smooth operations.

Requirements
We're looking for a candidate with at least two years of customer service experience and a stable work history. A friendly, professional phone manner, positive attitude, strong organizational skills, attention to detail, proficiency with MS Office, Internet/Email, and CRM software are essential. Good problem-solving skills are also required. The estimated salary for this position is between $37,000 and $42,000 per year, depending on experience and performance. Bug Zero offers competitive pay with growth incentives, medical, dental, vision, and life insurance, a retirement plan with company match, paid holidays, vacation, and personal days. The schedule is Monday to Friday, 8:00 AM to 5:00 PM.

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