Customer Service Representative

1 day ago


Springfield, Illinois, United States O'Reilly Auto Parts Full time

O'Reilly Automotive seeks highly motivated individuals to join our team as Customer Service Representatives. In this role, you will deliver exceptional customer service to internal and external customers.

Key Responsibilities:
  • Provide access for customers to voice concerns or complaints
  • Receive, respond to and resolve incoming customer calls, letters, emails
  • Assist customers with product, operational and policy issues

The estimated salary for this position is $40,000 - $60,000 per year, depending on location and experience. We offer a competitive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Required Skills and Qualifications:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Bachelor's degree or equivalent experience required


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