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Technical Support Associate
2 months ago
Aegis Worldwide is a leading partner of a prominent manufacturer in the industry. This role offers a unique opportunity to be part of a stable and growing organization.
Key Responsibilities- Provide technical assistance to customers with their equipment, ensuring optimal performance and resolving any issues that may arise.
- Conduct troubleshooting over the phone and guide end-users on how to troubleshoot and resolve issues with machinery.
- Minimum 2 years of experience working with ice machines or 4 years of experience working with commercial refrigeration.
- Excellent communication skills, with the ability to clearly articulate technical information over the phone.
- EPA certification is required.
- Subheating and subcooling knowledge is essential.
Aegis Worldwide is a stable company with a long history of success. We continue to thrive and offer opportunities for growth and development.
