Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused individual to join our team as a Part-Time Teller at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers and resolving routine problems in a timely and professional manner.
Key Responsibilities- Provide personalized service to customers, responding to their needs and concerns in a prompt and courteous manner.
- Process a variety of financial transactions, including deposits, withdrawals, and transfers, in an accurate and efficient manner.
- Engage with customers to understand their financial needs and provide solutions to meet those needs.
- Work collaboratively with other branch team members to ensure seamless customer service and efficient branch operations.
- Stay up-to-date on Bank policies and procedures, as well as regulatory requirements, to ensure compliance and minimize risk.
- High school diploma or equivalent required; minimum of 6 months customer service experience preferred.
- Proven verbal communication skills and ability to work effectively with diverse customer base.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Basic computer skills and proficiency with internet user-level technology.
- Ability to stand for long periods of time and lift light to heavy objects (5-30 lbs).
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $28.34 Hourly (USD). We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
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Customer Service Representative
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