Field Service Technician

2 days ago

Austin, Texas, United States OVIVO USA LLC Full time
About the Role

We are seeking a highly skilled Field Service Technician to join our team at Ovivo USA LLC. As a Field Service Technician, you will play a critical role in supporting the installation, commissioning, and maintenance of our water treatment equipment at customer sites across the US.

Key Responsibilities
  • Operate with wide latitude for un-reviewed actions and decisions requiring independent judgment, having a direct impact on the Company.
  • Support plan installation and commissioning of installed equipment.
  • Perform maintenance, repair, and rebuild of installed equipment.
  • Identify sales opportunities and make recommendations to customers.
  • Perform operator training.
Requirements
  • A minimum of ten (10) years directly applicable technical experience; and/or equivalent combination of education and experience in field service and/or project management, water/wastewater equipment maintenance and/or operation.
  • Extensive knowledge of water treatment equipment.
  • Must be friendly and approachable.
  • Must have the ability to generate and modify Excel spreadsheets, Word documents & PowerPoint presentations.
  • Ability to read and understand document processing related procedures.
  • Need to have a working understanding of how various Microsoft Office programs work.
  • Ability to respond effectively and timely to sensitive inquiries and complaints.
  • Ability to take, understand and both read, write, and converse in English and at advanced levels.
  • Ability to make decisions requiring the use of multiple variables, in complex non-standard situations.
  • Must be able to communicate verbally and in writing on a technical level.
  • Above basic mathematical skills.
  • Ability to provide a professional company image.
  • Strong interpersonal skills needed to interface with employees, customers, and representatives worldwide.
  • Ability to organize and prioritize a variety of tasks from a number of individuals.
  • Ability to take on special projects and handle them to completion with indirect supervision.
  • Must be able to lift up to 50 pounds and move up to 100 pounds.
  • Must be able to pass a drug screening.
What We Offer
  • Medical, Dental and Vision benefits.
  • 401k Match.
  • Company paid life insurance along with company paid short and long-term disability.
  • 11 paid holidays.
  • Three weeks of PTO to start (hire date determines number of PTO hours for the first year).
  • Roll over of 64 PTO hours to the following year.
  • Sixteen personal hours (hire date determines number of personal hours for the first year).
  • Days off between Christmas Eve and New Year's Day - paid by the company with no impact to PTO balance.
  • Profit sharing.
About Ovivo

Ovivo is a global provider of equipment, technology, and systems producing among the purest water and treating some of the most challenging wastewater in the industry. We are a powerful global brand with renowned trademarks, possessing more than 150 years of expertise and references in water treatment, supported by our proprietary products, advanced technologies, and extensive system integration knowhow. We deliver conventional to highly technological water treatment solutions for the industrial and municipal markets and leverage our large installed base of equipment around the world to offer parts and services to our customers. We are dedicated to innovation in an industry that is in constant evolution and offer water treatment solutions that are cost-effective, energy-efficient, and environmentally sustainable.

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