Field Service Technician

2 weeks ago


Austin, Texas, United States RAM Windows Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at RAM Windows & Doors. As a Field Service Technician, you will be responsible for servicing and repairing windows and doors at customer job sites in the Houston area. This is a full-time, non-exempt, hourly position that requires a strong attention to detail and excellent customer service skills.

Key Responsibilities
  • Servicing and repairing windows and doors at customer job sites
  • Inspecting and testing windows and doors to ensure proper operation
  • Performing quality checks on completed service tickets
  • Providing excellent customer service and communication
  • Working independently and as part of a team
  • Ability to lift and carry up to 75 pounds and 100 pounds with assistance
  • Valid Texas Driver's License and good driving record (MVR)
Requirements
  • High School Diploma or general education degree (GED) required
  • Minimum of 2-4 years related experience as a Field Service Technician or similar role in a manufacturing, warehouse production setting
  • Building, Construction, Contractor knowledge preferred
  • Speak, read, and write English (bilingual in Spanish is a plus) to communicate with customers
  • Valid Texas Driver's License and good driving record (MVR)
Benefits
  • Weekly Pay (every Friday)
  • Overtime available as needed
  • Paid-Time Off, (2) Floating PTO days, and (8) paid Holidays
  • Medical, Dental and Vision Insurance
  • Company-Paid Life Insurance
  • 401K Retirement Saving Plan (up to 5% Company Match)
About RAM Windows & Doors

For over 30 years, RAM Windows & Doors has supported architects, builders and remodelers, commercial building contractors, developers and homeowners with the industry's top windows and doors. We are a Texas-based, leading manufacturer and distributor of high-quality windows and doors for both residential and light commercial construction.



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