Field Service Technician

2 weeks ago


Austin, Texas, United States Stealth Monitoring Full time
Job Title: Field Service Technician

Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, we are seeking a Field Service Technician for the Austin market. The successful candidate will be responsible for maintaining and troubleshooting analog and IP-based CCTV systems, access control systems, and intrusion detection systems.

Key Responsibilities:
  • Maintain and troubleshoot CCTV systems, including cameras, video management software, and DVR/NVR hardware
  • Install and configure access control systems, including card readers and door controllers
  • Troubleshoot and repair intrusion detection systems, including sensors and control panels
  • Perform routine maintenance on security systems, including cleaning and inspecting equipment
  • Provide excellent customer service and respond to customer inquiries in a timely manner
Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in the security industry, preferably in a field service role
  • Intermediate knowledge of computer networks, including TCP/IP, DNS, DHCP, gateways, routers, and switches
  • Intermediate knowledge of security systems, including CCTV, access control, and intrusion detection
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and customer service skills
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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