Retail Store Manager

1 day ago


Akron, Ohio, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead and develop a high-performing team of sales and customer service representatives
  • Develop and implement sales strategies to achieve sales targets
  • Provide exceptional customer service and resolve customer complaints
  • Manage store operations, including inventory management and visual merchandising
  • Collaborate with peers to share best practices and improve store performance
Requirements
  • 3-5 years of sales and customer service experience, preferably in a retail environment
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle
  • Ability to lift up to 35 lbs. and stand for prolonged periods of time
  • Flexibility to support store hours as business needs dictate
Preferred Qualifications
  • Bachelor's Degree or equivalent work experience
  • 1+ years of management experience
  • 1-3 years of telecommunications/wireless experience
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving nearly 32 million customers across 41 states. We offer a dynamic and supportive work environment, competitive pay, and opportunities for career growth and development.

At Spectrum, we believe in empowering our employees to succeed and providing them with the tools and resources they need to excel in their roles. We are committed to diversity, equity, and inclusion, and we strive to create a workplace culture that is inclusive and respectful of all employees.



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