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Retail Store Team Lead

2 months ago

Akron, Ohio, United States Quality Talent Group Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Team Lead to join our team at Quality Talent Group. As a key member of our management team, you will be responsible for providing exceptional customer service, driving sales, and leading a team of retail associates.

Key Responsibilities
  • Customer Service Excellence: Provide top-notch customer service to ensure a premium shopping experience for our clients.
  • Sales and Marketing: Drive sales and marketing efforts to meet or exceed store goals, including partnering with local businesses to increase brand awareness.
  • Team Leadership: Lead and develop a team of retail associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Store Operations: Assist in maintaining high standards of visual merchandising, brand presentation, and store operations.
  • Financial Management: Ensure accurate and timely management of financial objectives and controls.
  • Leadership and Development: Provide leadership and guidance to the team in the absence of store management, ensuring the store operates to the highest standards.
Requirements
  • Education: Bachelor's degree preferred.
  • Experience: 13 years of retail management experience, with a focus on high-end luxury and custom products.
  • Sales and Leadership Skills: Proven ability to effectively lead, direct, and train others in a retail setting.
  • Technical Skills: Proficiency in current retail software and computer systems.
  • Teamwork and Flexibility: Ability to work collaboratively as part of a team and adapt to changing store needs.