Resort Host/Hostess

3 weeks ago

KailuaKona HI USA, United States Four Seasons Hotels Limited Full time
About Four Seasons:

Four Seasons Hotels Limited is a leader in luxury hospitality, driven by a passion for excellence and a commitment to creating unforgettable experiences for our guests. We are seeking a skilled Host/Hostess to join our team at our Four Seasons Resort Hualalai.

About the Role:
The Host/Hostess will be responsible for providing exceptional guest service, ensuring seamless dining experiences, and maintaining the highest standards of hospitality. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  • Set up the host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room.
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
  • Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.

Requirements:
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.
  • Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
  • Successful candidate must possess legal work authorization in the United States.
  • Weekend & Holiday availability required.

Benefits:
  • Hourly Rate: $24.87
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Learn more about what it's like to work at Four Seasons Resort Hualalai:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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