Resort Host/Hostess

4 weeks ago

KailuaKona HI USA, United States Four Seasons Hotels Limited Full time
About Four Seasons:

Four Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're looking for a talented Host/Hostess to join our team at Four Seasons Resort Hualalai.

About the Role:
The Host/Hostess will be responsible for providing exceptional knowledge of the Resort and its amenities to our guests. This includes seating guests promptly, setting up the host/hostess stand, and maintaining a station chart to ensure seamless service. The ideal candidate will be able to anticipate the needs of our guests and respond accordingly, while also recognizing regular guests by name and utilizing their name consistently.

Responsibilities:
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room.
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
  • Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.
Requirements:
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.
  • Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
  • Successful candidate must possess legal work authorization in United States.
  • Weekend & Holiday availability required.
Benefits:
  • Hourly Rate: $24.87
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs
Learn more about Four Seasons Resort Hualalai:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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