Store Manager Trainee

19 hours ago

Chandler, Arizona, United States Riggs Store (Arizona Ave & Riggs Rd) Full time
Job Title: Store Manager In Training

Join Riggs Store (Arizona Ave & Riggs Rd) as a Store Manager In Training and take the first step towards a rewarding career in retail management. As a key member of our team, you will be responsible for driving retail business operations at our store location, helping to fund the Goodwill mission of ending unemployment.

Key Responsibilities:
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Coordinate with Retail District Manager to develop and implement strategic plans to drive donations.
  • Monitor product levels daily to achieve bottom line sales budget against targets.
  • Ensure payroll costs and operating costs are managed to budget.
  • Ensure Team Members deliver excellent customer service to donors and customers.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partner with community businesses and organizations to promote Goodwill mission.
  • Maintain regular and consistent in-person attendance.
  • Serve as a Goodwill ambassador to the community.
  • Transfer to different stores at any given moment due to business needs.
  • Cover shifts at different stores at any moment due to business needs.
  • Ensure that all Team Members are well-trained and fulfill their duties and responsibilities.
  • Ensure that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
  • Ensure that Production Team processes, prices, and displays product per company standards and to achieve store goals.
  • Under direction of the Retail District Manager, partner with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
  • Ensure that Team Members are operating per company standards and procedures.
  • Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
  • Transfer to different stores at any time due to business needs.
  • Partner with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Build a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Ensure that the Assistant Store Manager effectively manages performance of Retail Store Associates.
  • Play a critical role in driving company culture change efforts and change management processes.
  • Model Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Perform other related duties, as assigned.
Requirements:
  • High School Diploma or equivalent
  • Two years' work experience in Retail Management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Valid drivers' license and clean MVR
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently
Benefits:
  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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