Sewer Service Coordinator

7 days ago


Ferndale, California, United States Baker Septic Full time
Company Overview

Baker Septic is a reputable septic services company looking to expand its team. As a leader in the industry, we prioritize excellent customer service and efficient operations.

Compensation and Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes medical and dental insurance, HSA, and IRA.

Job Description

This role involves providing exceptional sales and customer service for our septic and portable toilet rental customers. Key responsibilities include answering incoming calls, quoting prices, and receiving orders for septic services. The successful candidate will also schedule services according to factors like truck capacities, distances to sites, and septic pumping timelines.

  • Answer incoming calls, quote prices, and receive orders for septic services.
  • Schedule services according to factors like truck capacities, distances to sites, and septic pumping timelines.
  • Prepare work orders, tasks, invoices, and related documents to complete scheduled services. Maintain contact with drivers to expedite services.
  • Provide excellent sales and customer service for our septic and portable toilet rental customers.
  • Make outgoing marketing calls to existing and prospective customers.
Required Skills and Qualifications

The ideal candidate will have dispatch experience and strong communication skills. Proficiency in Microsoft Word and Excel, QuickBooks, Google Calendar, and Google Docs is highly desirable. Ability to learn new skills quickly and efficiently is essential.

  • Dispatch Experience a plus.
  • Experience with Microsoft Word and Excel, QuickBooks, Google Calendar, and Google Docs is helpful.
  • Ability to learn new skills quickly and efficiently.
  • Able to work in a team environment.
  • Ability to project a professional company image through both in-person and phone interaction.
Location

This position is based in [location], allowing you to serve our growing customer base in the region. As a key member of our team, you will be responsible for driving business growth and delivering exceptional customer experiences.



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