Customer Service Representative

3 days ago

Rice Lake, Wisconsin, United States Rebecca Fisher - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and promoting our premier insurance and financial service products.

Responsibilities
  • Customer Engagement: Forge lasting relationships with customers, proactively follow up to ensure continued satisfaction, and employ a customer-centric approach to guide clients through comprehensive insurance options.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
  • Team Collaboration: Collaborate with our dynamic team to achieve sales goals, share knowledge, and stay up-to-date on industry trends.
What We Offer
  • Competitive Compensation: Hourly plus commission/bonus structure to ensure you earn what you deserve.
  • Benefits: Comprehensive health benefits, paid time off, and flexible hours to maintain a healthy work-life balance.
  • Professional Development: Opportunities for career advancement, training, and professional growth within our agency.
Requirements
  • Customer Focus: Genuine interest in marketing products and services that align with customer needs and preferences.
  • Communication Skills: Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Skills: Proficiency in learning and navigating computer functions efficiently.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply. We will follow up with you on the next steps in the interview process.

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