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Executive Director of Operations

2 months ago

Hampton, Virginia, United States McAlister's Full time

Job Summary:

As a General Manager at McAlister's Deli, you will be responsible for overseeing the overall operations of the restaurant. This includes:

  • Hiring and Training: Recruit, train, and develop a high-performing team of restaurant staff.
  • Food Quality and Safety: Ensure that all food products meet the highest standards of quality and safety.
  • Shift Management: Direct and manage the activities of restaurant staff on a shift-by-shift basis.
  • Guest Experience: Build strong relationships with guests and respond to their concerns in a professional and timely manner.
  • Facility Maintenance: Oversee the cleaning and maintenance of equipment and arrange for repairs and services as needed.

Key Responsibilities:

  • Develop and implement strategies to improve restaurant performance and profitability.
  • Manage labor costs, inventory, and other operational expenses.
  • Ensure compliance with company policies and procedures.
  • Collaborate with other departments to achieve business objectives.

Requirements:

  • Proven experience in restaurant management or a related field.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required; bachelor's degree preferred.