Customer Service Representative

2 weeks ago


Clifton, New Jersey, United States CSL Plasma Full time
Job Summary

Care for donors and ensure the safe and efficient collection of plasma at our state-of-the-art facilities.

Responsibilities
  • Prepare donors and equipment for the pheresis process, ensuring a safe and efficient experience.
  • Monitor donors and the pheresis process, responding to any alarms or signals that may occur.
  • Disconnect donors when the process is complete and maintain a clean and efficient work environment.
  • Record incidents and donor data accurately, using our electronic donor information management system.
  • Ensure compliance with all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Maintain confidentiality of all personnel, donor, and center information.
  • Perform other job-related duties as assigned.
Qualifications
  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience in a medical or health provider environment or equivalent combination of education and experience.
  • Ability to perform basic math calculations.
Benefits

Career advancement opportunities, comprehensive training, and a competitive compensation package.



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