Logistics Customer Service Coordinator

3 weeks ago


Houston, Texas, United States Ports America Group Full time

Job Summary

The Logistics Customer Service Representative plays a vital role in ensuring seamless operations at Ports America Group. As a key member of our team, you will be responsible for providing exceptional customer service, resolving administrative issues, and performing a range of administrative tasks.

Key Responsibilities

  • Provide timely and effective customer service to internal and external stakeholders
  • Resolve administrative problems and inquiries in a professional and courteous manner
  • Compose, edit, and proofread correspondence and reports
  • Prepare and maintain accurate records and reports
  • Perform other administrative duties as assigned

Requirements

  • High School Diploma or equivalent required
  • 1 year experience in an administrative position
  • TWIC required
  • Ability to work overtime as needed

Preferred Qualifications

  • Ability to gather data, compile information, and prepare reports
  • Excellent communication and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information

About Us

Ports America Group is a leading provider of terminal and port operations in the United States. We are committed to delivering exceptional service to our customers and providing a safe and inclusive work environment for our employees.


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