Logistics Customer Service Coordinator
3 weeks ago
Job Summary
The Logistics Customer Service Representative plays a vital role in ensuring seamless operations at Ports America Group. As a key member of our team, you will be responsible for providing exceptional customer service, resolving administrative issues, and performing a range of administrative tasks.
Key Responsibilities
- Provide timely and effective customer service to internal and external stakeholders
- Resolve administrative problems and inquiries in a professional and courteous manner
- Compose, edit, and proofread correspondence and reports
- Prepare and maintain accurate records and reports
- Perform other administrative duties as assigned
Requirements
- High School Diploma or equivalent required
- 1 year experience in an administrative position
- TWIC required
- Ability to work overtime as needed
Preferred Qualifications
- Ability to gather data, compile information, and prepare reports
- Excellent communication and problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
About Us
Ports America Group is a leading provider of terminal and port operations in the United States. We are committed to delivering exceptional service to our customers and providing a safe and inclusive work environment for our employees.
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