Logistics Coordinator
2 days ago
We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Symbia Logistics. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless communication and exceptional service delivery.
Key Responsibilities- Act as a primary point of contact for assigned clients, providing timely and accurate responses to their inquiries and concerns.
- Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
- Enter orders into the Symbia operating system as required by the client.
- Prepare activity reports as required by management and each client.
- Communicate promptly and accurately to all client requests while exhibiting a sense of urgency.
- At least one year of experience in a warehouse customer service environment, preferably in a 3PL environment.
- Prior experience with warehouse technology and MS Suite products.
- Excellent communication and organizational skills.
This is a warehouse environment, and the role requires frequent lifting, pushing, pulling, and carrying up to 50lbs. Specific vision abilities and the ability to stand and walk for extended periods are also required.
Symbia Logistics is an Equal Opportunity Employer.
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Logistics Coordinator
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