Customer Service Representative II
15 hours ago
CEVA Logistics
**Job Summary**
As a Customer Service Representative at CEVA Logistics, you will be responsible for communicating information to operations and sales personnel on shipments that require special handling. You will also advise customers, sales personnel, and station management on the current status of all shipments. Additionally, you will respond promptly and professionally to customer requests for status of shipments, routings, Paid-On Delivery charges, or other inquiries. You will coordinate with sales and customers to develop customer-specific standard operating procedures and assist in customer service activities.
**Key Responsibilities**
* Communicate information to operations and sales personnel on shipments that require special handling
* Advise customers, sales personnel, and station management on the current status of all shipments
* Respond promptly and professionally to customer requests for status of shipments, routings, Paid-On Delivery charges, or other inquiries
* Coordinate with sales and customers to develop customer-specific standard operating procedures
* Assist in customer service activities
**What We Offer**
CEVA Logistics is a leading global logistics company that offers a dynamic and challenging work environment. We are committed to providing our employees with opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
**Hiring Immediately**
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