Tax Service Representative
3 weeks ago
We are seeking a highly motivated and organized Receptionist to serve as the face of our brand during periods of high client traffic. The ideal candidate will have excellent interpersonal and communication skills, with the ability to engage potential and existing clients in a professional and friendly manner.
Key Tasks:
- Greet and welcome guests upon arrival
- Answer and screen incoming phone calls
- Ensure the reception area is tidy and well-stocked with necessary materials
- Provide accurate and helpful information to clients in person and via phone/email
- Receive and distribute daily mail
- Operate office equipment, such as fax machines and printers
- Monitor client flow and keep clients engaged during periods of wait time
Requirements:
- Good interpersonal and communication skills
- Customer service or sales experience preferred
- High School Diploma/GED or equivalent related business experience
- PTIN Certification: Yes
About Jackson Hewitt:
Jackson Hewitt is a leading provider of tax preparation and financial services. Our team is dedicated to delivering exceptional client experiences and providing expert guidance to help individuals and businesses achieve their financial goals.
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