Service Desk Specialist

3 weeks ago


Oceanside, California, United States F2 Systems, LLC Full time
Job Description

We are seeking a highly skilled Service Desk Specialist to join our team at F2 Systems, LLC. This role is responsible for providing 24/7 help desk support to the USMC.

The ideal candidate will have experience in troubleshooting and resolving technical issues, as well as providing excellent customer service skills. The position requires working rotating shifts, including nights and weekends.

Key Responsibilities:

  • Provide timely and effective technical support to users
  • Diagnose and resolve complex technical issues
  • Work collaboratively with internal teams to ensure seamless issue resolution

Requirements:

  • Active DoD sponsored security clearance
  • 2+ years of experience in help desk support and troubleshooting
  • Experience working with C4I systems and the USMC preferred

Benefits:

  • Medical, dental, and life/disability insurance
  • 401k plan with company match
  • Salary: $60,000 - $80,000 per year (dependent on experience)


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