Front Desk Associate

4 days ago


Oceanside, California, United States North County Periodontics & Implant Dentistry Full time

Job Title: Dental Front Office/Treatment Coordinator

Job Summary:

We're seeking a highly motivated and detail-oriented individual to manage our front desk operations. As a Dental Front Office Team Member, you'll be responsible for ensuring seamless patient experiences, handling administrative tasks, and collaborating with our dental team.

Job Responsibilities:
  • Greet and assist patients with a friendly and welcoming demeanor
  • Ascertain patient needs and get them checked in
  • Answer and manage incoming phone calls
  • Management and scheduling of patient appointments
  • Verify insurance eligibility and benefit information
  • Handle billing and insurance inquiries
  • Collect and process patient payments as needed
  • Respond to emails, texts, and online appointment requests
  • Prepare and present treatment plans as needed
  • Maintain accurate patient records in compliance with HIPAA regulations
Estimated Salary: $50,000 - $65,000 per yearQualifications:
  • Strong customer service skills
  • Excellent organizational skills
  • Attention to detail
  • Familiarity with basic computer programs, such as the Microsoft Office suite
  • Previous experience in a dental office setting is preferred


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