Customer Service Specialist

4 days ago


Oceanside, California, United States La-Z-Boy Full time
Customer Service Specialist Job Opening

We are seeking a skilled and customer-focused Customer Service Specialist to join our team at La-Z-Boy Incorporated. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing support to our sales team.

About the Role:

This role is ideal for someone who is passionate about customer service, has strong communication skills, and is able to work in a fast-paced environment.

You will have the opportunity to develop your skills in customer service, sales, and interior design through practical experience, observation, and interaction with a La-Z-Boy Designer.

Key Responsibilities:
  • Provide exceptional customer service and support to our sales team.
  • Execute the La-Z-Boy selling process and provide a favorable experience to all customers.
  • Maintain strong knowledge of product features and benefits.
  • Develop awareness of interior design principles and practices.
Benefits:

Our Customer Service Specialists are eligible for competitive earnings potential, including uncapped commissions on written sales. You will also receive training pay of $20 per hour for 4-6 weeks, followed by an hourly wage of $18 plus commission and quarterly bonus opportunities.

Requirements:

To be successful in this role, you will need:

  • High school diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite.
  • Effective communication skills and customer service experience.
Estimated Salary Range:

$50,000 - $70,000 per year, based on performance and location.



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