Customer Service Specialist
4 days ago
We are seeking a skilled and customer-focused Customer Service Specialist to join our team at La-Z-Boy Incorporated. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing support to our sales team.
About the Role:This role is ideal for someone who is passionate about customer service, has strong communication skills, and is able to work in a fast-paced environment.
You will have the opportunity to develop your skills in customer service, sales, and interior design through practical experience, observation, and interaction with a La-Z-Boy Designer.
Key Responsibilities:- Provide exceptional customer service and support to our sales team.
- Execute the La-Z-Boy selling process and provide a favorable experience to all customers.
- Maintain strong knowledge of product features and benefits.
- Develop awareness of interior design principles and practices.
Our Customer Service Specialists are eligible for competitive earnings potential, including uncapped commissions on written sales. You will also receive training pay of $20 per hour for 4-6 weeks, followed by an hourly wage of $18 plus commission and quarterly bonus opportunities.
Requirements:To be successful in this role, you will need:
- High school diploma or equivalent experience.
- Basic proficiency in Microsoft Office suite.
- Effective communication skills and customer service experience.
$50,000 - $70,000 per year, based on performance and location.
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