Technical Support Specialist

3 days ago


Oceanside, California, United States Trillion Technology Solutions Full time
Job Overview

In this role as a Sr. Help Desk Specialist, you will provide top-notch technical support to our clients, ensuring their IT needs are met with excellence. Your expertise in resolving software and hardware issues will be invaluable to our team.

We are seeking an experienced professional with a strong background in help desk support, ideally with 5+ years of experience in a similar role. Your ability to obtain a USDA Clearance is also a must.

The successful candidate will have a solid understanding of LANDESK ticketing systems, ITIL best practices, and experience working with various IT tools such as Microsoft Exchange, Anti-Virus Software, and more.

This is a fantastic opportunity for someone looking to take their career to the next level in a dynamic and growing company like Trillion Technology Solutions. We offer a competitive salary of $85,000 - $110,000 per annum, commensurate with experience. Additionally, our comprehensive benefits package includes health insurance, retirement plans, and paid time off.

If you're passionate about delivering exceptional customer service and have a knack for troubleshooting complex technical issues, we encourage you to apply for this exciting position

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