Customer Service Lead
4 days ago
This is a challenging and rewarding role that requires a high level of customer service skills, operational knowledge, and leadership abilities. As a Customer Service Lead at FedEx, you will be responsible for delivering exceptional customer experiences, managing production flow, and providing guidance to team members.
Key Responsibilities- Customer Service: Provide friendly, polite, and expert service to all customers, ensuring their needs are met and exceeded.
- Production Management: Manage production flow to ensure all production orders are completed on time and to the highest quality standards.
- Leadership: Provide guidance and support to team members, helping them to develop their skills and knowledge.
- Operations: Assist with the coordination of all shipping related services and activities, including providing customer service, assembling parcels, and preparing goods for shipping.
- Education: High school diploma or equivalent education.
- Experience: 2+ years of specialized experience in customer service, operations, or a related field.
- Skills: Excellent verbal and written communication skills, ability to work in a fast-paced environment, and ability to maintain attention and concentration for extended periods of time.
This role requires the ability to stand during entire shifts, excluding meal and rest periods, and to move and lift 55 pounds. The ability to work with minimal supervision and to report regularly to work and maintain established business hours is also required.
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Customer Engagement Manager
2 weeks ago
Chicago, Illinois, United States Customer Labs Full timeJoin a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...
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Customer Service Project Lead
1 day ago
Chicago, Illinois, United States Legrand NA Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Project Lead to join our team at Legrand NA. As a key member of our Customer Service team, you will be responsible for leading customer-facing projects and ensuring seamless order management processes.Key ResponsibilitiesLead customer-facing projects from start to finish, ensuring...
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Customer Service Lead
7 days ago
Chicago, Illinois, United States Pete's Fresh Market Full timeJob Summary:The Front End Customer Service Lead is responsible for providing exceptional customer service to all guests at the Point of Sale (POS). They ensure each customer leaves Pete's Fresh Market with an outstanding experience, while delivering a fast, friendly, and accurate transaction and answering any questions/concerns.Key Responsibilities:Maintain...
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Customer Service Team Lead
5 days ago
Chicago, Illinois, United States Burlington Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Team Lead to join our team at Burlington. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives and ensuring a positive shopping experience for our customers.Key Responsibilities:Lead by Example: Model our company's...
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Customer Service Team Lead
2 days ago
Chicago, Illinois, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly motivated and experienced Team Leader to join our Customer Service team at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a team of Customer Service Associates, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesLead and Develop Team MembersRecruit,...
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Customer Service Representative
7 days ago
Chicago, Illinois, United States United Service Companies Full timeJob SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...
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Customer Service Representative
4 days ago
Chicago, Illinois, United States Health Care Service Corporation Full timeAbout the RoleThis position is responsible for providing exceptional customer service to members and physicians through phone and written inquiries. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to resolve issues in a prompt and accurate manner.Key ResponsibilitiesRespond...
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Customer Service Lead
5 days ago
Chicago, Illinois, United States Burlington Full timeJob Summary:We are seeking a highly motivated and experienced Customer Service Lead to join our team at Burlington Stores, Inc. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top...
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Logistics Customer Service Representative
1 week ago
Chicago, Illinois, United States Pilot Freight Service Full timeCustomer Support Operations SpecialistJob Category: Stations-Central Requisition Number: CUSTO03902Job OverviewPilot Freight Services is seeking a dedicated full-time Customer Support Operations Specialist to join our team. This role is pivotal in ensuring effective communication with clients, suppliers, and internal personnel.Key Responsibilities:Manage all...
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Lead Manager of Procurement Services
2 weeks ago
Chicago, Illinois, United States Health Care Service Corporation Full timeAt Health Care Service Corporation (HCSC), our workforce is the foundation of our success. We are committed to empowering our employees through tailored development plans that encourage growth and foster fulfilling careers. Join HCSC and contribute to a mission-driven organization that prioritizes your professional advancement. Job Overview This role is...
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Lead Cashier
5 days ago
Chicago, Illinois, United States Compass Group USA Full timeJob SummaryCompass Group USA is seeking a highly skilled and customer-focused Lead Cashier to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service, expediting transactions, and ensuring a seamless customer experience.Key Responsibilities:Greets and acknowledges every guest, maintaining a...
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Lead Customer Service Strategist
1 week ago
Chicago, Illinois, United States 86 Repairs Full timeJob OverviewAbout UsAt 86 Repairs, we are addressing a significant and often neglected challenge in the restaurant sector: maintenance and repairs. While many areas of the industry have embraced technological advancements, repairs and maintenance have largely remained unchanged.Founded in 2018, we introduced a revolutionary management platform specifically...
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Customer Service Team Lead
3 days ago
Chicago, Illinois, United States Exela Enterprise Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Exela Enterprise Solutions. As a Customer Service Team Lead, you will be responsible for leading a team of customer service representatives and ensuring that they provide the highest level of service to our customers.Key ResponsibilitiesLeadership: Lead...
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Call Center Team Lead
17 hours ago
Chicago, Illinois, United States Enova Full timeAbout the Role:We are seeking a highly skilled Call Center Team Lead - Customer Service to oversee the day-to-day functions of a team of representatives. As a key member of our Operations Team, you will be responsible for teaching, training, and mentoring representatives to ensure success and a quality customer experience.Key Responsibilities:Manage metrics,...
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Emergency Medical Services Lead Educator
2 weeks ago
Chicago, Illinois, United States Superior Ambulance Service, Inc. Full timePosition OverviewSuperior Air-Ground Ambulance Service, Inc. is recognized as the premier independent, locally owned Emergency Medical Service provider across Northern Illinois, Northwest Indiana, Michigan, and Ohio.We specialize in a variety of transportation services including wheelchair transport, Basic Life Support, Advanced Life Support, Critical Care...
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Emergency Medical Services Lead Educator
2 days ago
Chicago, Illinois, United States Superior Ambulance Service, Inc. Full timePosition OverviewSuperior Air-Ground Ambulance Service, Inc. is recognized as the foremost independent, locally owned Emergency Medical Service provider in the Northern Illinois and Northwest Indiana regions, as well as parts of Michigan and Ohio.We specialize in a range of transportation services including wheelchair transport, Basic Life Support, Advanced...
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Customer Service Representative
3 days ago
Chicago, Illinois, United States Discover Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...
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Customer Service Representative
5 days ago
Chicago, Illinois, United States Andrea Aslanides - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
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Customer Service Ambassador
5 days ago
Chicago, Illinois, United States Ryan Williams - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.Key...
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Customer Service Representative
11 hours ago
Chicago, Illinois, United States Qonten Full timeJob Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...