Digital Engagement Manager

4 weeks ago


Raleigh, North Carolina, United States Tephra Full time
Job Summary

The Digital Engagement Manager at Tephra will be responsible for delivering exceptional client experiences through the implementation and management of analytic products and solutions. This role requires a strong focus on customer engagement, contract compliance, and program management practices.

Key Responsibilities

Coordinate the scoping and delivery of Proof Of Concepts, Standard/Tailored Demos & Presentations, Solution Proposals, and other artifacts to win client contracts.

Work closely with the sales team to assess opportunities and develop proposal phases, particularly regarding deployment approach, timeline, and deliverables.

Serve as the primary point of contact for delivery and manage issues, change requests, risks, escalations, and other aspects of pre-sales and post-sales activities.

Maintain contact and communication with pre-sales, delivery, and account team members to ensure contract conformance and client user expectations.

Requirements

A degree in Computer Science, Software Engineering, or related fields.

PMP Certification.

Minimum 16 years of industry experience in Software Products & Services.

Minimum 5 years in a customer-facing role.

Minimum 2 years on a project management role.

At least 2 years of experience working in Analytic Products and/or Services.

Basic understanding of analytics software from a functional and technical perspective.

Working knowledge of Data and Analytics Modeling is a plus.

Personal Characteristics

Articulate, strong communications, and presentation skills.

Ability to work with customers, account teams, technical teams, and sales teams.

Disciplined, organized, reliable, hardworking, and result-oriented.

Willingness to travel nationally and internationally, especially during delivery periods.

  • Raleigh, North Carolina, United States TEPHRA Full time

    Job SummaryThe Digital Engagement Manager will be responsible for delivering exceptional client experiences through the implementation, management, and delivery of analytic products and solutions. This role will work closely with the sales team to assess opportunities and develop proposals, and will serve as the primary point of contact for clients...

  • Senior Content Writer

    4 weeks ago


    Raleigh, North Carolina, United States TriMark Digital Full time

    Job OverviewWe are seeking a highly skilled Senior Content Writer to join our team at TriMark Digital. As a key member of our content team, you will be responsible for crafting engaging, well-optimized content that drives leads for our clients.Key Responsibilities:Develop and refine high-quality content for various digital channels, including blogs, social...


  • Raleigh, North Carolina, United States TEKsystems Full time

    We are seeking a highly skilled Digital Experience Strategist to join our team at TEKsystems, a leading provider of IT services and staffing solutions. As a Digital Experience Strategist, you will play a key role in helping us grow our market share for SaaS based Collaboration business globally, through investing in digital customer experiences.The ideal...

  • Product Manager

    4 weeks ago


    Raleigh, North Carolina, United States Home Solutions Full time

    About the RoleHome Solutions is seeking a Product Manager to lead the development and enhancement of our platform's features and functionality. As part of a small, scrappy team, this role will be responsible for defining and executing the product roadmap, working closely with the engineering team to deliver solutions that drive user engagement and business...


  • Raleigh, North Carolina, United States First Horizon Bank Full time

    We are seeking a highly skilled Digital Strategy Director to lead our Digital Banking team in shaping the future of our consumer and small business digital solutions.This individual will be responsible for developing and executing a comprehensive digital strategy that aligns with business goals and the evolving needs of customers in the digital banking...


  • Raleigh, North Carolina, United States First Horizon Bank Full time

    Job SummaryWe are seeking a highly skilled Director of Digital Strategy to lead our Digital Banking team in shaping the future of our consumer and small business digital solutions. This individual will be responsible for developing and executing a comprehensive digital strategy that aligns with business goals and customer needs.Key ResponsibilitiesDevelop...


  • Raleigh, North Carolina, United States Indie Consulting Full time

    About the Role:The Brand Building Manager will play a key role in shaping our company's digital presence and driving customer engagement. This involves developing and implementing digital marketing strategies across social media platforms and our website.Key Responsibilities:Assist in client brand builds and refreshes, including the development of brand...


  • Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

    About the RoleThe Digital Branch Manager at Local Government Federal Credit Union is responsible for overseeing the daily functions and systems within the Digital Branch Team. This includes identifying and implementing improvements to existing member experiences and assisting in leading the strategic direction of the team.Key ResponsibilitiesProvide daily...


  • Raleigh, North Carolina, United States LexisNexis Full time

    About the Role:The Digital Marketing Strategist will be responsible for developing and executing comprehensive digital marketing programs that drive demand for our products, engage targeted prospect accounts and existing customers to deliver pipeline and revenue.This role will manage a small team of digital marketing professionals and is equal parts strategy...


  • Raleigh, North Carolina, United States ACL Digital Full time

    Job Title: GlobalView Payroll ManagerJob Summary: We are seeking a highly skilled GlobalView Payroll Manager to lead the implementation of our payroll solution for multi-country rollouts.Key Responsibilities:* Work closely with the client team to deliver successful go-live implementations* Ensure all entities are aligned with the global vision* Collaborate...


  • Raleigh, North Carolina, United States Wells Fargo Full time

    About this role:We are seeking a Product Manager to join our team in Technology as part of the Chief Technology Office (CTO). The selected candidate will have proven technical and leadership skills in large enterprise infrastructure environments to collaborate with engineering leaders and product owners on the overall product intention map, product canvas,...


  • Raleigh, North Carolina, United States ROI Revolution Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Analyst to join our team at ROI Revolution. As a Digital Marketing Analyst, you will play a key role in helping our clients achieve their business goals through data-driven campaign management.Key ResponsibilitiesDevelop and manage effective Paid Search campaigns across search, shopping,...


  • Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

    About the RoleThe Digital Branch Manager is a key member of our team, responsible for overseeing the daily functions and systems within the Digital Branch Team. This individual will assist in leading the strategic direction of the Digital Branch Team, ensuring the smooth and efficient functioning of the team, including timely and proper member communications...

  • Digital Producer

    4 weeks ago


    Raleigh, North Carolina, United States Innova Solutions Full time

    Job Title: Digital ProducerA Digital Producer is a key role in the success of our marketing campaigns. We are seeking a highly skilled and experienced professional to join our team as a Digital Producer.Key Responsibilities:Act as a project manager, ensuring seamless digital development and production for marketing campaigns.Serve as a champion for client...


  • Raleigh, North Carolina, United States Curtis Media Full time

    Curtis Media Group is seeking a skilled Digital Account Executive to join our team in Raleigh, NC. As a key member of our digital sales team, you will be responsible for selling digital campaigns across a wide range of digital products.Key Responsibilities:Account Management: Work closely with digital clients, prospects, and company account executives to...


  • Raleigh, North Carolina, United States RELX Full time

    About the RoleWe are seeking a highly skilled Digital Sales Director to lead our online subscription sales platform. As a key member of our team, you will be responsible for driving traffic acquisition, conversion, and sales through our digital marketing channels.ResponsibilitiesDevelop and implement an ecommerce strategy to enhance website performance and...


  • Raleigh, North Carolina, United States ROI Revolution Full time

    About the RoleWe are seeking a highly skilled Digital Media Director to lead our Paid Media team and drive exceptional client performance.This is a unique opportunity to join a dynamic team and contribute to the growth and success of our clients.Key ResponsibilitiesTeam Leadership: Lead a team of Paid Media Strategists and Paid Social Analysts, focusing on...


  • Raleigh, North Carolina, United States Amerit Consulting Full time

    Job Title: Digital Analytics ExpertJob Summary:Amerit Consulting is seeking a skilled Digital Analytics Expert to join our team. As a Digital Analytics Expert, you will be responsible for utilizing web analytics platforms to gather and interpret data, developing and maintaining reports and visualizations for business users, and leveraging machine learning...


  • Raleigh, North Carolina, United States VisionPoint Marketing Full time

    Job OverviewVisionPoint Marketing is a leading marketing agency specializing in higher education marketing. We are seeking a skilled Digital Marketing Specialist to join our team.Key ResponsibilitiesCollaborate with marketing strategists and account directors to execute digital marketing strategies and plans for VisionPoint's clients.Develop and execute...


  • Raleigh, North Carolina, United States GBIT (Global Bridge InfoTech Inc) Full time

    Job SummaryAt GBIT, we're seeking a highly skilled AEM Sites Specialist to join our team. As a key member of our digital content team, you will be responsible for creating, organizing, and maintaining design libraries, managing content creation and publishing, and collaborating with design, marketing, and IT teams.Key Responsibilities• Develop, publish,...