Service Specialist

2 weeks ago

Redwood City, California, United States Lucky Supermarkets Full time

About Lucky Supermarkets

Lucky Supermarkets is a leading food retailer in California and Nevada, operating several well-known brands in the industry. Our company is committed to providing excellent customer service and a safe shopping environment.

Job Summary

We are seeking a highly motivated and customer-focused Service Specialist to join our team at Lucky Supermarkets. As a Service Specialist, you will play a key role in ensuring the efficient operation of our front-end, providing friendly and effective customer service, and creating a welcoming store atmosphere.

Key Responsibilities

  • Provide exceptional customer service by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps to ensure floors are free of spills or debris, providing a safe environment for customers and co-workers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
  • Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.

Requirements

  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

Why Work at Lucky Supermarkets?

We offer a competitive benefits package, including health, dental, vision, life, and 401(k) plans. We also provide opportunities for lifelong learning and professional growth within our company.

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