Restaurant Operations Manager
3 days ago
Castaway is a leading dining destination in Burbank, known for its innovative menu and exceptional service. Our goal is to consistently deliver a 5-star experience for our employees, guests, and community. We offer a dynamic work environment that fosters growth, collaboration, and teamwork.
Job DescriptionWe are seeking a seasoned Senior Restaurant Manager to lead our front-of-house operations. This role involves overseeing the service staff, ensuring excellent guest service, and maintaining a clean and organized dining area. The successful candidate will work closely with the kitchen team to guarantee timely and accurate food delivery, resolve customer complaints, and assist with inventory management.
Responsibilities- Manage front-of-house operations, including supervising the service staff and ensuring excellent guest service.
- Collaborate with the kitchen team to ensure timely and accurate food delivery, resolve issues proactively, and assist with inventory management.
- Develop and implement policies and procedures to enhance service quality and efficiency.
- Ensure compliance with all health and safety regulations.
- Oversee social media efforts and guest feedback reviews.
The ideal candidate should have at least 4 years of experience in restaurant management, preferably in a high-volume, upscale setting. They should possess excellent communication, leadership, and problem-solving skills, as well as strong organizational skills and attention to detail.
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