Senior Director, Technology Operations Strategy and Planning

7 days ago

Concord, New Hampshire, United States HealthEdge Full time
About the Role

We are seeking a seasoned Strategic Operations Leader to join our team at HealthEdge. As a key member of our leadership team, you will play a pivotal role in driving our engineering operations to the next level.

Key Responsibilities
  • Operational Cadence Management: Lead and manage the operational cadence for engineering, including regular executive staff meetings, OKRs, annual planning, and other key processes.
  • Project and Program Oversight: Oversee initiatives and projects from ideation through execution that cut across the engineering organization, driving improvements in internal operations and team performance.
  • Efficiency and Productivity: Partner with our CTO to drive the efficiency and productivity of the engineering function by streamlining initiatives, managing programs, and defining and communicating the engineering organization's strategy.
  • Internal Communications: Partner with our communications team on internal communications for the CTO, preparing for internal and external meetings, conferences, and events in collaboration with cross-functional teams.
  • Strategic Alignment: Partner with cross-functional teams to ensure alignment and clarity on the engineering organization's strategic vision and collaborate to achieve overall company goals.
  • Progress Monitoring: Work with leadership to deliver, monitor, and communicate progress toward OKR goals, ensuring accountability and transparency.
Requirements
  • 10+ years of experience in fast-paced technology companies, with a background in engineering or product operations, program, and project management.
  • Proven experience in leading or conducting communications on behalf of an executive leader, with strong presentation and interpersonal skills.
  • Demonstrated ability to partner effectively with cross-functional teams and navigate ambiguity through curiosity and research.
  • Deep understanding of modern software development workflows, tooling, ecosystems, and organizational design techniques and patterns.
  • Proven ability to work with C-level stakeholders and lead through influence, maintaining operational excellence and improving team performance.
  • Comfortable with ambiguity and able to thrive in a dynamic environment, with the flexibility to adapt to changing settings while managing multiple projects and competing priorities.
Preferred Qualifications
  • Advanced degree in a relevant field (e.g., Computer Science, Engineering, Business Administration).
  • Experience in a similar role within a high-growth technology company.
  • Familiarity with Agile methodologies and continuous improvement processes.
About HealthEdge

HealthEdge is a leading provider of software solutions for the healthcare industry. We are committed to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us.

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