Operational Management Executive
4 days ago
Job Summary
The Director of Operations will be responsible for overseeing the day-to-day activities of the hotel, ensuring seamless operations and exceptional guest experiences. This role requires a strategic thinker with excellent leadership skills.
Key Responsibilities
- Supervise and coordinate the activities of the Housekeeping and Front Desk departments to ensure efficient guest services.
- Develop and implement operational strategies to improve guest satisfaction, quality standards, and profitability.
- Collaborate with other departments to ensure seamless operations and effective communication.
- Manage human resources functions, including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions.
- Monitor daily bookings and coordinate with the front desk team to ensure efficient room allocation.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
- Ability to operate hotel POS and PMS Systems.
- Excellent leadership, communication, and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively.
- Highly motivated team player with a strong desire for achievement and a passion for delivering exceptional guest experiences.
- Ability to work well in stressful situations and provide excellent guest service.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Recognition and rewards for outstanding performance.
- Employee wellness program and perks.
About Island Hospitality Management
Island Hospitality Management is a leading hospitality company dedicated to delivering exceptional guest experiences and providing opportunities for career growth and development. We are committed to fostering a culture of excellence, respect, and inclusivity.
Island Hospitality is an equal opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities.
We thank all applicants for their interest in joining our team. We will only contact those who are selected for an interview.
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