Office Clerk

2 weeks ago


Plano, Texas, United States Collin College Full time
Job Summary

Serve as a proctor for various testing activities in the ACCESS Office, ensuring a secure and distraction-free environment for students. Coordinate the administration, scheduling, and follow-up documentation of all testing facets.

Key Responsibilities
  • Provide clerical and computer support in the ACCESS Office, including data entry, sign-in procedures, and answering telephone and email inquiries.
  • Offer excellent customer service, advising, answering, or redirecting telephone inquiries with a pleasant and professional demeanor.
  • Conduct all test-taking activities in a nondiscriminatory manner, ensuring equal treatment for all students.
  • Perform assigned responsibilities, duties, and tasks according to established practices and procedures with minimal supervision.
  • Assist students in a courteous and professional manner to ease their anxiety.
  • Maintain the integrity of the testing room, creating an optimum atmosphere that is secure and free of distractions.
  • Work varied hours, including days, evenings, and Saturdays, and be flexible to work at various campuses to cover shortages.
Requirements
  • High School Diploma or equivalent.
  • One (1) year of directly related experience.
  • Ability to work a maximum of 19.5 hours per week.
Working Conditions

This position is generally sedentary, involving sitting most of the time, with occasional walking and standing. The office environment is relatively free from unpleasant conditions or hazards.

Security Sensitive

This position is security sensitive, and candidates will be subject to a criminal background check.


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