Marketing Officer

6 days ago


Fort Worth, Texas, United States Miriam Rodriguez - State Farm Agent Full time

We are seeking a talented Marketing Officer to join our team at Miriam Rodriguez State Farm Agency. As a key member of our staff, you will play a vital role in enhancing customer experiences and driving business growth.

Job Overview

In this dynamic position, you will be responsible for establishing strong relationships with customers, providing exceptional customer service, and educating clients about insurance options. Your ability to effectively communicate and anticipate customer needs will be essential in achieving sales targets and promoting the development of our business.

Apart from your excellent communication skills, we value your proactive approach to problem-solving and your dedication to customer service. If you are driven, sales-minded, and eager to take on new challenges, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Build and maintain strong customer relationships through regular follow-ups and personalized communication.
  • Provide prompt and accurate customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Educate customers about insurance options using a customer-focused, needs-based review process.
  • Utilize exemplary communication skills to efficiently meet customer needs while promoting business growth.
  • Create engaging social media content to increase brand awareness and drive leads.
  • Schedule marketing events to generate new business opportunities.
Requirements
  • Dedication to delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Proactive approach to problem-solving.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for career advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.


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