Shift Leader

1 week ago


Plymouth, Michigan, United States Jimmy John Full time
Job Description

We are seeking a highly skilled and motivated Shift Leader to join our Jimmy John's team.

Key Responsibilities:

  • Coach and develop Crew Members to execute operational Brand standards and deliver exceptional guest experiences.
  • Set goals, provide job assignments, and motivate team members to achieve success.
  • Communicate shift priorities, goals, and results with team members.
  • Support the training of Crew Members as requested.
  • Provide coaching and feedback to Crew Members to ensure they meet Brand standards.

Operational Excellence:

  • Create and maintain a guest-first culture in the restaurant.
  • Resolve guest issues in a timely and professional manner.
  • Ensure Brand standards, recipes, and systems are executed consistently.
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines.

Profitability:

  • Drive sales goals and results through effective management and leadership.
  • Execute restaurant standards and marketing initiatives to increase sales and revenue.
  • Manage cash over/short during shift to ensure accurate financial reporting.

Requirements:

  • Fluent in English.
  • Restaurant, retail, or supervisory experience.
  • Math and writing skills.
  • Basic computer skills.
  • At least 18 years of age (where applicable).
  • High School diploma or equivalent, preferred.

Competencies:

  • Great Focus: Understands and exceeds guest expectations, needs, and requirements.
  • Passion for: Sets and maintains high standards for self and others, acts as a role model.
  • Problem Solving and Decision Making: Identifies and resolves issues and problems.
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team members.

About Jimmy John's:

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat, and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh.


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